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Casework Request

The office of Congresswoman Omar maintains a dedicated team of caseworkers based in Minnesota, specializing in providing aid to constituents in various federal service matters. Some of the services we can support you with include:

  • Social Security claims
  • Medicare and Medicaid claims
  • Passport requests
  • SBA loans
  • Veterans benefits
  • Immigration case inquiries (click here)

Please be aware that our office can only provide support to constituents residing within Minnesota's 5th Congressional District. If you need assistance with federal services and are unsure about your representative, you can check who represents you by clicking here. Feel free to reach out to your elected officials accordingly for further assistance.

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

If you have an issue with an immigration agency or the Department of State, please visit our immigration casework portal.

Please include all pertinent information and claim numbers in your correspondenceā€”such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. Ā§ 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case. We must have your signature to proceed with this type of request.

Authorization Form

Please email the form to MN05.Info@mail.house.gov

This is a three step process:

  1. Download and fill in the form with the required data. Please specify the federal agency and fill out both pages. (If you're having a tax or social security issue, please fill out this form instead
  2. Review the form to ensure all data is accurate, then print and sign the form.
  3. Email the form to MN05.Info@mail.house.gov with your name and the federal agency in the subject line. You can also mail or hand deliver the document to my office at 310 E 38th St, Suite 222, Minneapolis, MN 55409